Billing/Client Software Update Progress

Greetings, We have updated our website/billing software to where it now has the patches required to close the vulnerability announced last Thursday. We apologize for any inconveniences caused during this period. We are now going through and testing all features of the system to make sure everything is at least back where it was before the update. ... Read More »

8th Sept 2026
Post Data Center Migration and IP Reallocation Issues

Greetings,   While we have finally finished our move out of the 350 data center, we now have a lot of "cleanup" to do. Tthis announcement will cover the outstanding post data center migration issues and their progress: Firstly, we were unable to properly migrate everyone before the cutoff which has left them in a non working state. We deeply ... Read More »

1st Feb 2026
Routing problems with 208.100.51.0/24 IP Addresses

Greetings,   We are having routing problems with our 208.100.51.0/24 address allocation. Anyone with one of these IPs is likely noticing their sites are down. This is one of the problems we feared about with our service transfer where DRT/HiVelocity would start breaking things before the deadline. We have a ticket open, but we're not sure how ... Read More »

28th Jan 2026
Notice of Data Center Migration and IP Changes

Greetings,   CRITICAL UPDATE: Our method of using IP forwarding to mitigate DNS delays fell apart yesterday and its no longer providing for any type of reliable service. The IP forwarding is either failing to connect or often connecting to the wrong IP address. We are having to halt its use and that means everyone will have to update their DNS ... Read More »

22nd Jan 2026
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